Stationery World Australia
Telephone : (03) 9772 2040 Address : 117 Palm Beach Drive Patterson Lakes Vic 3197 email :
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
ABN : 42 918 710 541
Office Hours: 9:00 am - 4:30 pm : Monday - Friday Closed : Saturday, Sunday & Public Holidays Stationery World delivers products only within Australia.
Secure online payment with:
Stationery World Australia is an eftsure verified accredited supplier
Security : All data, including credit card details, are encrypted using 128-bit security when submitted via this form.
To Place An Order: To order products you simply pick the items you require then go to the checkout to register your account details. Send registration & proceed to advise delivery and payment instructions through our secure ordering system.
To log in again: LOG
IN using the username & password as per the registration
confirmation email, then browse products & purchase through our
secure ordering system. The system will accept all orders placed.
Please Note: Not all items will be in stock & available. All products ordered are subject to supplier availability. You can also place an order by phone or by sending an email with the information to :
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
We list & offer quite a large range of products that are available in our industry and cannot possibly stock all of them.
Definition of email notifications for orders placed: Confirmation-Order Placed :Your order has been received with Stationery World and will be processed. Order Shipped-Dispatched: Your order has been dispatched.
*
Your first automatic email notification will be Confirmation-Order
Placed (We will keep you informed of the status of your order .) To keep you informed you will receive email notifications regarding your order status. On-Line User Name & Password Maintenance: After
you have registered for a C.O.D. account with Stationery World
Australia and you received your computer generated Username and
Password. You can now log in. ( if you are having trouble logging in contact or email customer service for assistance)
Accepted Payment Options : Direct Bank Transfer Payment....Note ! (DO NOT transfer any moneys without product availability confirmation) Credit Card Customer ( Visa, MasterCard, American Express ) NO CREDIT CARD FEES ! Checkout securely with no surcharge fees. Please Note ! : To ensure accuracy of orders eg availability of products and correct delivery charges, all credit card payments are processed manually and separate from this web site.
We also accept payments by Direct Bank Transfer into our bank account. If this is your preference, proceed with your order and when you get to the payment section choose Direct Bank EFT Payment . Confirm order & you will see our bank account details.
Note
our bank details on paper before you proceed or click on Print Preview
to print your purchase order including our bank details. If you missed the details see under Terms & Conditions area (top of page) for our Bank Details.
If in doubt call or email our office for our banking details.
* * * Please Note: DO NOT transfer any monies until we have confirmed stock availability & delivery costs.* * *
For EFT (direct deposit) payments, our bank details are as follows:
Banking Details : Bank : National Australia Bank Account Name : STATIONERY WORLD VIC PTY LTD Account BSB : 083 323 Account Number : 629446552
Accepted Payment Methods : 1. Direct Bank Transfer Payment into our bank account. 2. Credit card / Debit card : ( either Visa, MasterCard, American Express) NO CREDIT CARD FEES ! 3. Cash.
Distribution : Deliveries are sent by Australia Post & Contract Couriers. Couriers
MUST obtain a signature at time of delivery - they are not permitted to
leave goods without a signature from someone at the nominated address
and will return the goods back to the warehouse in the event that nobody
is available to sign for the goods. If this return to warehouse occurs more than once an additional delivery charge will be applicable.
We do not ship or deliver on Weekends or Public Holidays. All deliveries are made Monday to Friday.
* Delivery is not available to Parcel Lockers.
Melbourne Metro area : Melbourne Metro area Delivery postcodes: 3000-3062,3063-3210,3800,3802-3807,3810,3910-3911,3930-3931,3975-3978. We endeavor to have 2-3 day local delivery service wherever possible for stocked items. Non-stocked
items will have to be ordered from suppliers and may take numerous days
depending on which local or interstate suppliers non-stocked items
are ordered from. Please allow up to 10-14 business days for delivery for non-stocked items.
Deliveries to Post Office Boxes & parcel lockers can only be performed by Australia Post. Australia Post Satchels & Parcels Dispatched Daily. Parcel Post Satchels offer a convenient no-fuss way to send parcels
anywhere within Australia with the added peace of mind of numbered Post
satchels you can view track events of your satchels online (where
tracking is available). Each Post satchel contains a unique identification number for your records tracking.
Express Australia Post Satchels: Express Postal Delivery 1-3 business days after leaving our warehouse to most capital cities (except Darwin & Perth)
Express Post Satchel 510x435mm $32.00 EXTRA LARGE Express Post Satchel 405x310mm $24.00 LARGE Express Post Satchel 385x265mm $20.00 MEDIUM Express Post Satchel 350x200mm $15.00 SMALL ( Please Note : A4 size books etc will not fit into 500gm satchel)
Express Post Medium C5 Envelope (230x160mm) $10.95 Letters only Regular Australia Parcel Post Satchels: Regular Postal Delivery 4-9 business days after leaving our warehouse to most capital cities (except Darwin & Perth)
Regular Parcel Post Satchel 510x435mm $24.00 EXTRA LARGE Regular Parcel Post Satchel 405x310mm $20.00 LARGE Regular Parcel Post Satchel 385x265mm $15.95 MEDIUM Regular Parcel Post Satchel 350x200mm $12.00 SMALL ( Please Note : A4 size books etc will not fit into 500gm satchel)
Australia Parcel Post for larger items: Larger parcels via Australia Post Delivery ( $30.00 Nominal Amount only for computer input ) If you are unsure, pick this Nominal Postage Amount & we will advise correct postage amount before we proceed)
Regular Postal Delivery 4-9 business days after leaving our warehouse to most capital cities (except Darwin & Perth)
* Delivery is not available to Parcel Lockers
Office Supplies Delivery : Metro Melbourne Melbourne Metro area Delivery postcodes: 3000-3062,3063-3210,3800,3802-3806,3810,3910-3911,3930-3931,3975-3978 A delivery fee of $16.50 will be charged for each order delivered in the Melbourne metropolitan areas. We do not ship or deliver on Weekends or Public Holidays. All deliveries are made Monday to Friday. For Outer-Melbourne, Victorian Country & Interstate orders a delivery fee will be charged. Choose the nominal delivery amount of * $44.00 (
Beyond Metro Melbourne Area) and customer service will contact you
before any goods are shipped advising of the correct calculated amount
to your specific area.
Larger items and special orders may incur additional delivery fees. A charge is made for the delivery of some bulky & specialist products.
When a fee is to be applied customer service will contact you and advise prior to processing and shipment of your order.
In Store Pick-up from Stationery World: You can purchase your items online and pick them up at Stationery World. Once
you've placed an order and picked your preferred payment option for your
purchase you will receive an Order Acknowledgement emailed to you.
( Confirmation-Order Placed : Your order has been received at Stationery World and will be processed )
When
the order is complete & ready for pickup you will be advised by SMS
text to your mobile or email or a phone call to your nominated
telephone number. To avoid disappointment customers who would
like to collect their order are advised to call and confirm availability
of the products required before you arrange your visit.
We
list & offer quite a large range of products that are available in
our industry and cannot possibly stock all of them. Some items may have
to be ordered in for you. � All products ordered are subject to Supplier availability.
* Just a small note re-delivery charging: Maybe our delivery description on our web is not clear enough in its wording so the following has been added ............
The nominal amount eg $30.00 for delivery by post & $44.00 for beyond metro Melbourne delivery is just a nominal value.
The
web program needs an amount figure, any figure .... and this amount eg
$30.00 is entered when you are not sure what the postal or delivery
charge may be. Because we have so many different size & weighted
products and deliver Australia wide, we have to calculate and price each
postal delivery or courier delivery separate. When we get an
accurate price for the delivery, we then advise you of this amount and
depending on whether you agree or decline, then we either proceed with
your order & then charge your credit card or as instructed ... cancel the order because you may believe the amount we advised is too high.
Errors and Omissions : Stationery World endeavors to maintain the accuracy of product images, product descriptions, stock availability and prices. We do however reserve the right to cancel an order All products ordered are subject to supplier availability. Stationery World may change the prices published on our website at any time. Prices of products ordered on line but yet not paid for are also subject to change. Before an order that has a price difference can proceed you will be asked to agree to pay the current price.
While
every effort has been made to ensure the accuracy of prices, images and
information displayed on this site, Stationery World is not responsible
for any error and reserves the right to accept or cancel any orders
placed and/or reverse a payment if an order has been placed based on
erroneous information. Any errors and omissions will be corrected and advised at the point of order
Returns Policy: The return of goods are subject to approval. We are unable to accept any goods returned without prior authorization.
No return of goods once sold, unless faulty or do not do what they are meant to do.
We are dedicated to offering you first class service. Your Stationery World products are of the highest quality popular branded products. However,
in the unlikely event of a product being less than perfect, please
contact us within 7 days of purchase to discuss your problem whether it
be a return, repair, replacement or refund. Once your return
has been received we undertake to process your exchange or refund (
excluding any delivery fees charged - Shipping costs are not
refundable.) within 7 days of receipt. We do not
exchange, credit or refund where the purchaser has bought the wrong
product, or has changed their mind about the purchase after paying....
so please choose your items carefully. Specially ordered in or manufactured products are a firm sale and cannot be returned , refunded or credited.
we love happy customers : (please read more...)
.we love happy customers :
Sent: Fri 7/10/2022 9:47 AM To: Stationery World To the Management, as a retired Shop keeper, I must congratulate your Sales Team and supporting stuff for the excellent job they have done in delivering my order. It is very rare this days to get friendly and good service.
Kind Regards Anselm (Andy) Stollwitzer
Google reviews: Really great customer service. Arthur
helped me with my questions prior to placing an order, and also went
above and beyond to make sure I got my order delivered on time. I'll definitely repurchase in the future. Fri 2/07/2021 12:34 PM ABSOLUTELY PHENOMENAL SERVICE!! Received the package today and I�m still in shock. Thank you so many times over! Marina Susak Cairns Face Fit Test
From: Bronwyn Email Sent: Tuesday, 24 December 2020 2:36 PM To: Arthur Subject: Order Status Change: Your Order 7223
Wall planner arrived today ... very safely wrapped ... thanks heaps, Arthur!
Merry Christmas, Bronwyn Bell
From: Marjorie Email Sent: Tuesday, 12 November 2019 3:58 PM To: Arthur Subject: Thank you
Hi Arthur, Many thanks for sending my order of 2 pocket diaries. They arrived at the PO Box yesterday. Again, I congratulate your company on the courteous and efficient way you deal with orders.
Regards, Marjorie
Wow Arthur!
Just received our order, that was the best service I've ever encountered :)
Very impressed!
Thanks so much! :)
Karen McManus Purchasing -
Admin
P.P.D.S.
Pty Ltd
My order arrived just now. You have fantastic service, thank you. It�s been a pleasure to deal with your company.
Regards Dave Bruce
Hi Arthur,
Parcel received. I REALLY APPRECIATE the excellent way in which it was wrapped. The diaries arrived in wonderful order.
Have a great weekend. Kind regards, Anne Wyatt
Thank you Linda, Stationery world was very helpful and easy to deal with. Best Regards, Sally Reception Natures Organics Pty Ltd
Angela Brown <
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
> I just wanted to say thank you for your wonderfully helpful and prompt service. I'll be recommending you whenever and wherever I can.
Just wanted to let you know I received the order and it was in perfect condition. Thank
you for your impeccable customer service, quality products and speedy
reply to my queries, those stapler removers are incredibly hard to find ! Enjoy your day !Kindest Regards Michelle Burr Administration - QDC Chiller
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Primo Group Wacol 62 Mcroyle street Wacol - 4076
It arrived this morning - this must be some sort of world record for an order... Very nice - Michael I just want to say what a fantastically efficient service you offer. Congratulations Carmel Dundon Chief Executive Officer www.treesforlife.org.au
Wow!!!!
That was my expression when the receptionist called me to pick up a
package at Reception this morning. I would like to commend you on the
speed and accuracy of your service and delivery. I had placed the order
at 11:52pm the night before and the package arrived only 12 hours later
at about 11:50am the next morning. It is a very rare commodity
nowadays when customer service is so outstanding!!! Keep up the good
work and I can highly recommend your company to anyone out there that is
considering ordering stationery on-line. Best Regards Vanessa Vanessa Lee Senior Group Leader - Cheese Kraft Foods R&D Linda Janssen <
This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
> Just to say thank you for how quickly I received my order for the Velobind strips. Awsome. Regards Linda Janssen Hey Guys, I
received my purchased products at about Noon yesterday. Everything is
in perfect working order thank you. Thanks for a fast delivery and easy
transaction. I will be buying from you again in the future. Cheers, Brett McIntosh Sunshine Coast Scenery Many thanks for your speedy service, the package arrived this morning. Hugs, Lyn THE CRAFTERSNOOK
Hello Stationery World. Order
received, thank you for your prompt service. I attempted to buy this
adaptor from Officeworks and they were not very helpful at all I can
tell you. Thanks Penny Baxter Thank you for the great service. The parcel arrived at the Gloucester Post Office yesterday, have put the guillotine together and tried out the stapler - all works beautifully. All very quick and efficient! You will now be my prime stationery source! Leone Hooke
|